English, Cantonese and Mandarin
EDUCATIONAL & PROFESSIONAL QUALIFICATION
Diploma in Insurance Studies
Associate Member of Australian Insurance Institute (A.A.I.I)
Associate Member of Charter Institute Arbitrators (ACI Arb)
Higher Diploma in Legal Studies – City University of Hong Kong
Senior Associate Member of The Australian and New Zealand Institute of Insurance and Finance (ANZIIF (Snr Assoc))
1990 – JUNE 2000
Crawford (Hong Kong) Ltd
Executive Trainee of Pan South Insurance Co Ltd /
Alexander Stenhouse (HK) Ltd
SINCE JULY 2000
United Adjusters (HK) Ltd.
Helena worked in the Claims Department of Pan South Insurance Co Ltd/Alexander Stenhouse (HK) Ltd after her graduation in 1989. She then worked as an Adjuster with Crawford, an International Loss Adjusting firm, since early 1990. She joined United Adjusters (HK) Ltd in 2000.
She specializes in Employees’ Compensation claims, Public Liability claims, Construction Liability claims, Personal Accident claims and Motor Liability investigations. She has considerable experience in negotiating early settlement with injured workers and dealing with personal injury claims directly with third parties &/or their solicitors before and during legal proceedings. She has achieved many successful cases of out-of-court settlement. She is also involved in large and complex fire, burglary and various types of jewellery and furrier claims.